Question 1

Who is Gripwise for?

Accepted Answer

Gripwise is built for product founders (SaaS, hardware, mobile apps) who need to convert B2B leads into customers, freelancers who want to land clients on autopilot, and sales teams looking to automate their outbound. If closing deals happens in meetings, Gripwise is for you.

Question 2

How long does it take to set up?

Accepted Answer

Most users are up and running in under 10 minutes. Buy a domain and mailboxes inside Gripwise — authentication is configured for you and warmup starts on its own — describe your ideal customer, and launch. There is no DNS panel to open.

Question 3

Do I have to connect my own Gmail or Outlook?

Accepted Answer

No. You can buy domains and pre-configured mailboxes inside Gripwise and never connect a personal inbox. Connecting Gmail or Outlook is optional — people do it when they want replies and meetings landing in the mailbox they already live in.

Question 4

Do I need technical skills?

Accepted Answer

Not at all. Gripwise is designed to be simple. If you can write an email, you can use Gripwise. Our AI handles the technical complexity.

Question 5

Is there a free trial?

Accepted Answer

Yes — start free with no credit card required, and explore everything before you're billed.

Question 6

How does lead generation work?

Accepted Answer

Describe your ideal customer in plain English. Gripwise builds the list from live sources at query time rather than serving you a snapshot of a database from last year, verifies the contact details, and scores each account against your ICP.

Question 7

What actually happens before a message is sent?

Accepted Answer

Every account gets researched into a fact sheet — funding, hiring, product launches, leadership changes, technology and public pain points — with a working source and a date on each fact. That research produces a fit verdict. Accounts that fail get a written rejection instead of a generic email.

Question 8

What stops the AI from making something up?

Accepted Answer

A draft can only use facts that already exist in a stored brief, and each of those facts had to arrive with a source URL that resolved. If the research turns up nothing defensible, the account is skipped rather than padded with filler personalisation. A skipped account costs nothing; a fabricated one costs the relationship.

Question 9

What happens to leads that aren't a good fit?

Accepted Answer

They're marked irrelevant with the reason attached, and they never enter a sequence. You can read every rejection and argue with it — that's how you tune the ICP definition.

Question 10

What channels does Gripwise use for outreach?

Accepted Answer

Email, LinkedIn and phone, on one schedule per person rather than three campaigns racing each other. A human reply on any channel pauses the other two immediately.

Question 11

How do meetings get scheduled?

Accepted Answer

When our AI detects buying intent in a conversation, it automatically sends calendar availability and books the meeting. Meetings happen on Google Meet or Microsoft Teams. You just show up and close.

Question 12

Do you use templates?

Accepted Answer

No. We deliberately avoid designed templates because everyone ignores marketing-looking emails. Our AI writes conversational messages that feel human and get responses.

Question 13

What if I need human review?

Accepted Answer

You're always in control. When AI confidence is low, messages get flagged for your approval before sending. We call it human-in-the-loop.

Question 14

Will this hurt my email reputation?

Accepted Answer

No. Gripwise includes built-in warmup, sending limits, bounce detection, and spam monitoring. We protect your sender reputation so emails land in the inbox.

Question 15

What email providers do you support?

Accepted Answer

Buy mailboxes in-app, or connect Gmail and Outlook (Microsoft 365) via secure OAuth — we never store your password. Either way sending, replies and warmup work the same.

Question 16

How many emails can I send per day?

Accepted Answer

Sending limits depend on your plan and number of mailboxes. We recommend starting with 50-100 emails per mailbox per day and scaling up as your reputation builds.

Question 17

What about CAN-SPAM and GDPR?

Accepted Answer

Gripwise includes opt-out links and honors unsubscribe requests automatically. We support B2B cold outreach under legitimate interest provisions. Consult your legal team for specific compliance questions.

Question 18

What counts as a 'lead'?

Accepted Answer

A lead is a new prospect we find for you using our Lead engine. Leads you import from your own CSV files don't count against your lead limit—you can import unlimited leads.

Question 19

Can I change plans later?

Accepted Answer

Absolutely. Upgrade or downgrade anytime. Upgrades take effect immediately; downgrades apply at the end of your billing cycle.

Question 20

What happens if I run out of credits?

Accepted Answer

You can purchase additional credit top-ups from your dashboard. Credits are only deducted on success — no wasted spend. You're always in control of your budget.

Question 21

Do you offer refunds?

Accepted Answer

Every paid plan starts with a free trial so you can try before you buy. After upgrading, we don't offer refunds, but you can cancel anytime to stop future charges.

Question 22

How do you protect my data?

Accepted Answer

We use enterprise-grade security: SOC 2 compliance, encrypted data at rest and in transit, OAuth authentication, and isolated tenant data. Your data is never shared between organizations.

Question 23

Do you store my email password?

Accepted Answer

Never. We use OAuth 2.0 token-based authentication. We can only access what you authorize, and you can revoke access anytime.

Question 24

Can I delete my data?

Accepted Answer

Yes. You can request complete data deletion at any time by contacting support. We'll remove all your data within 30 days.

Frequently asked questions.

Getting Started

How It Works

Email & Deliverability

Pricing & Billing

Security & Privacy

Still have questions?

Qualify early and highly targeted leads with Gripwise.